Terms and Conditions

These Terms and Conditions (“Terms”) govern your use of the website and services provided by Softiqo Solution (“Company,” “we,” “our,” or “us”). By accessing our website or engaging our services, you agree to comply with and be bound by these Terms.

If you do not agree with any part of these Terms, you should not use our website or services.

1. Services

Softiqo Solution provides IT and digital services including but not limited to website development, search engine optimization (SEO), digital marketing, content creation, call center services, administrative support, and related consulting.

All services are provided based on agreed proposals, contracts, or service agreements between the Company and the client.

We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.

If you do not agree with any part of these Terms, you should not use our website or services.

2. Client Responsibilities

Clients agree to:

Provide accurate and complete information
Deliver required content, credentials, and materials on time
Maintain communication during project execution
Review and approve deliverables promptly
Ensure compliance with applicable laws and regulations

Delays in communication or approvals may affect project timelines.

3. Payments and Billing

All fees are outlined in the service proposal or agreement.

Payments must be made according to agreed schedules
Recurring services are billed monthly unless stated otherwise
Late payments may result in service suspension
Setup or initial fees are non-refundable unless otherwise agreed

We reserve the right to adjust pricing with prior notice.

4. Refund Policy

Due to the nature of digital and consulting services, refunds are generally not provided once work has begun.

In certain cases, partial refunds may be considered at our discretion depending on the project stage and completed work.

5. Intellectual Property

Upon full payment, the client will receive ownership of final deliverables unless otherwise stated.

Softiqo Solution retains the right to:

Showcase work in portfolio and marketing materials
Use non-confidential project details for promotional purposes

Third-party tools, plugins, or licenses remain subject to their respective terms.

6. Confidentiality

Both parties agree to maintain confidentiality of proprietary or sensitive information shared during the engagement.

We implement reasonable measures to protect client data and business information.

7. Limitation of Liability

Softiqo Solution shall not be liable for:

Indirect, incidental, or consequential damages
Loss of profits, revenue, or business opportunities
Delays caused by third-party platforms or providers

Our total liability shall not exceed the fees paid for the specific service.

8. Performance and Results Disclaimer

While we use best practices and proven strategies, we do not guarantee specific outcomes such as search rankings, revenue, or lead generation results.

Performance depends on multiple external factors including competition, market conditions, and client cooperation.

9. Third-Party Services

We may use third-party platforms including hosting, marketing tools, analytics, or payment processors.

We are not responsible for:

Platform outages or policy changes
Account suspensions
Changes in third-party terms

Clients are responsible for complying with third-party policies.

10. Data Protection and Privacy

Our handling of personal information is governed by our Privacy Policy. By using our services, you consent to our data practices.

11. Termination

Either party may terminate the agreement with written notice according to contract terms.

Upon termination:

Outstanding payments become immediately due
Work completed to date will be delivered
Access to services may be revoked

12. Force Majeure

We are not liable for delays or failure to perform due to events beyond our control, including natural disasters, cyber incidents, or regulatory changes.

13. Governing Law

These Terms shall be governed by applicable international commercial standards. Specific jurisdiction may be defined in individual service agreements.

14. Changes to Terms

We may update these Terms periodically. Continued use of our website or services constitutes acceptance of the revised Terms.

15. Contact Information

For questions or concerns regarding these Terms and Conditions, please contact:

Softiqo Solution
Email: support@softiqosolution.com
Website: www.softiqosolution.com