Who we are

Softiqo Solution (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, use our services, or interact with us.

This policy applies to users in the United States, United Kingdom, and other international locations where we operate.

Information We Collect

We may collect the following types of information:

Personal Information

• Full name
• Email address
• Phone number
• Company name
• Billing and payment details
• Any information submitted through contact forms

Technical Information

• IP address
• Browser type and version
• Device information
• Pages visited and time spent
• Cookies and tracking data

Business Information

• Project requirements
• Marketing data
• CRM-related information
• Customer support communications

How We Use Your Information

We use collected information to:

• Provide and manage our services
• Respond to inquiries and consultation requests
• Process payments and transactions
• Improve website functionality and user experience
• Conduct marketing and promotional campaigns
• Send service updates and business communications
• Comply with legal obligations

We process personal data based on legitimate business interests, contractual necessity, user consent, and legal compliance where applicable.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, analyze traffic, and support marketing campaigns.

Users can control cookie preferences through browser settings. Disabling cookies may affect certain website functionalities.

Data Sharing and Disclosure

We do not sell personal data to third parties.

We may share information with:

• Trusted service providers and partners
• Payment processors
• Hosting and technology providers
• Legal or regulatory authorities when required

All third-party partners are required to maintain confidentiality and data protection standards.

Data Security

We implement appropriate technical and organizational security measures to protect personal information from unauthorized access, alteration, disclosure, or destruction.

While we strive to protect your information, no online system can guarantee complete security.

Data Retention

We retain personal information only as long as necessary to fulfill service obligations, comply with legal requirements, and resolve disputes.

Your Rights (USA & UK Users)

Depending on your location, you may have rights including:

• The right to access your personal data
• The right to request correction of inaccurate data
• The right to request deletion of data
• The right to restrict or object to processing
• The right to data portability
• The right to withdraw consent

To exercise your rights, please contact us using the details below.

GDPR and International Compliance

For users in the United Kingdom and European Economic Area (EEA), we process personal data in accordance with applicable data protection laws, including the UK GDPR.

We ensure appropriate safeguards are in place for international data transfers where required.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.

Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Updates to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Contact Information

If you have any questions regarding this Privacy Policy or our data practices, please contact:

Softiqo Solution
Email: support@softiqosolution.com
Website: www.softiqosolution.com

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.